FREQUENTLY
ASKED

QUESTIONS

Yes, you are encouraged to make a booking before enter to secure yourself a spot on our kart!

You can book a slot with us by dropping us a message on Whatsapp at 016-9022988.

Absolutely! Walk-ins are welcome but subject to availability on that day itself.

Waiting time are always subject to the schedule on that day itself. To ensure your best experience at MYKART, prior booking is highly recommended.

You will recevie a booking confirmation via Whatsapp.

Glad that you asked! You will receive newsletters on exclusive promotions, updates on operation hours, and special events. You can opt out of receiving promotional emails when completing your waiver. An email is required for bookings or e-gift cards comfirmation too!

Your personal details are important for waiver form and insurance purposes.

Yes, we have with minimum coverage.

Yes, please contact our Event Sales Team by email to info@mykart.com.my or call 016 902 2988.

Kindly drop us a message on Whatsapp at 016-9022988 . Our friendly staff will assist you.

All sales are final for all activities and gift cards purchased in store or online. If there's any concern, feel free to speak to our MYKART manager for asistance.

We are located at Basement 4 (Level B4), Tropicana Gardens Mall, Persiaran Surian, 47810 Petaling Jaya, Selangor. You may access through Centre Court Lift (Next to Info Counter, CC floor).

You can find more details about go kart rates at https://mykart.com.my/

MYKART is a brand-new, never-seen-before FIRST UNDERGROUND ELECTRIC GO KART experience. You’ll be karting real full electric driven go kart and a series of exciting tracks await. Come and experience it yourself today!

-For Advance Kart, driver must be at least 16 years old and 145cm tall. -For Junior Kart, must be at least 7 years old and 120cm tall. -For Double Kart, main driver must be at least 16 years old and 145cm tall and passenger must be at least 120cm tall. -For Mini Kart, driver must be at least 90cm tall. -Driver(s) below 18 years old must be accompanied by a guardian and must complete the waiver/indemnity form. -Driver(s) with weight an excess of 130kg will affect the performance of the kart.

We have a firm ZERO alcohol tolerance policy. We reserve the right to refuse a participant from driving if we suspect the person is intoxicated by drugs or alcohol.

Drivers and passengers must be wearing closed-toe shoes. No loose fitting clothing such as dresses and skirts.

You are strongly advised to bring your own balaclava and gloves. If not, rest assured! They are available for sale at the registration counter

Personal karts are not allowed on our track.

In case of on-track incidents, wait for assistance from track marshal. Damaged Go-karts will be charged accordingly

10 minutes per session. Our normal/practice sessions are formatted so that the best lap time wins. We do offer combo packages too, please refer to our price chart under Group Rate section.

-Advance kart: up to 60km/h. -Junior Kart: up to 45km/h. -Mini kart: up to 20km/h. However, Our karts' speed has been controlled to meet the safety standard in go karting industry, however it will not affect the karting experience at MYKART Raceway.

Yes, please do! Feel free to bring your own favourite helmet. Full-face helmet or motocross with goggles (Approved by D.O.T) are allowed on our track.

Yes! GoPros that attached on your personal helmet or as a chest piece. GoPros are not allowed to attach on our equipment.

Answers: Drivers per race can range from; Advance: 1 - 12 drivers Junior: 1 – 5 drivers Mini: 1 – 5 drivers

High speed full electric go karts offer a cleaner, no gas fume odor compared to gasoline karts. They are also quieter, required less maintenance, and environment-friendly. More torque on electric go-karts, and you will still enjoy the racing thrill as much as gasoline powered karts.

Spectators are permitted to be at our common areas.

Yes, you are allowed to bring outside food and beverage along but make sure to keep the place clean and tidy as it is.

Yes, we do have vending machines selling snacks and beverages at the Rest & Recharge (RnR) area. Feel free to chill while watching the karts competing!

Yes, our underground MYKART Raceway is well-ventilated and on top of that we have installed portable air-conditioners and fans around the raceway for better experience.

You will get a Race License includes access to lockers, helmet rentals, a disposable balaclava / head sock to put on before your helmet, storage of karting history, and exclusive offers via email for a full year.

No, your Race License does not automatically renew. It will expire one year after purchase.

A Driver’s License is not required to kart at our track.

Everyone who wishes to participate in an activity at our track must signed their own waiver in the “Activity Box” apps before proceed to enjoy the activities.

You must complete a waiver for yourself and your child if you wish to participate in activities with them.

Only the parent or legal guardian of the kids may sign their waiver. If you are bringing along children below 16 years old whom you are not the parent/legal guardian, please have their parent/legal guardian to complete a waiver prior arrival. They may need to complete a waiver for themselves and add on option to add a minor before completion.

Mykart